Sales Engineering Books and Reading List for SEs | NAASE

Sales Engineering Books

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    Emotional Intelligence: Why it Can Matter More Than IQ

    Daniel Goleman

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    Emotional Intelligence: Why it Can Matter More Than IQ

    June 13, 1996

    A broad psychology book on self-awareness, self-regulation, empathy, and relationships at work. For Sales Engineers, it is useful for building trust, reading customer dynamics, handling pressure, and improving collaboration with account teams and technical stakeholders across sales cycles and projects.