Sales Engineering Books and Reading List for SEs | NAASE

Sales Engineering Books

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    The Six Habits of Highly Effective Sales Engineers

    Chris White

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    The Six Habits of Highly Effective Sales Engineers

    June 15, 2019

    Good for beginners Communication Soft Skills Demo
    This book breaks down essential Sales Engineer skills into six simple, practical rules. Focused mainly on demos, it emphasizes mastering questions, discovery, and objections. Easy to read and conversational, it’s great for SEs at any experience level, despite some repetitive quotes.
    Never Split The Difference: Negotiating

    Chris Voss

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    Never Split The Difference: Negotiating

    March 23, 2017

    Good for beginners Communication Sales Methods
    This book teaches that negotiation is a vital skill for SEs, using lessons from a former FBI hostage negotiator. It offers practical techniques to handle business negotiations more effectively, helping manage your schedule and team. A highly recommended read for improving your negotiation skills.
    Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change

    Frank Sesno

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    Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change

    January 10, 2017

    Good for beginners Customer Engage Communication Discovery
    A questioning framework from journalist Frank Sesno that covers different types of questions and when to use them. For Sales Engineers, it supports discovery, problem diagnosis, and more useful customer conversations before moving into solution design, early qualification, or demos.
    Draw to Win: A Crash Course on How to Lead, Sell, and Innovate With Your Visual Mind

    Draw to Win: A Crash Course on How to Lead, Sell, and Innovate With Your Visual Mind

    September 13, 2016

    Good for beginners Communication Sales Methods Demo
    A short visual-thinking guide teaches how to use simple drawings to communicate, sell, lead, innovate, and train. For Sales Engineers, its strongest value is in whiteboarding and visual selling: using sketches instead of slide-heavy explanations to clarify problems, tell better stories, and collaborate with customers during discovery, demos, and solution design.
    Thanks for the Feedback: The Science and Art of Receiving Feedback Well

    Douglas Stone, Sheila Heen

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    Thanks for the Feedback: The Science and Art of Receiving Feedback Well

    June 26, 2015

    Good for beginners Communication Soft Skills Leadership Career Dev
    A practical book about receiving criticism, coaching, evaluations, and informal feedback more effectively. For Sales Engineers, it is useful for improving coachability, handling customer and manager input, and turning difficult feedback into clearer performance and career development in daily work.
    Brain Rules (Updated and Expanded): 12 Principles for Surviving and Thriving at Work, Home, and School

    John Medina

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    Brain Rules (Updated and Expanded): 12 Principles for Surviving and Thriving at Work, Home, and School

    April 22, 2014

    Good for beginners Customer Engage Communication Soft Skills
    John Medina’s "Brain Rules" presents a dozen principles from a molecular biologist showing how the brain works. Packed with humor and science, it helps presales engineers improve sales presentations, making them more effective and quota-worthy.