Sales Engineering Books and Reading List for SEs | NAASE

Sales Engineering Books

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    Thanks for the Feedback: The Science and Art of Receiving Feedback Well

    Douglas Stone, Sheila Heen

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    Thanks for the Feedback: The Science and Art of Receiving Feedback Well

    June 26, 2015

    A practical book about receiving criticism, coaching, evaluations, and informal feedback more effectively. For Sales Engineers, it is useful for improving coachability, handling customer and manager input, and turning difficult feedback into clearer performance and career development in daily work.
    Brain Rules (Updated and Expanded): 12 Principles for Surviving and Thriving at Work, Home, and School

    John Medina

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    Brain Rules (Updated and Expanded): 12 Principles for Surviving and Thriving at Work, Home, and School

    April 22, 2014

    John Medina’s "Brain Rules" presents a dozen principles from a molecular biologist showing how the brain works. Packed with humor and science, it helps presales engineers improve sales presentations, making them more effective and quota-worthy.
    The 7 Rules of Sales Engineering: 7 Rules every Sales Engineer should know

    Jay Kiros

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    The 7 Rules of Sales Engineering: 7 Rules every Sales Engineer should know

    February 1, 2014

    A concise field guide to preparing and delivering more effective software demonstrations. Drawing on his sales engineering experience, Jay Kiros outlines seven rules covering preparation, understanding customers and competitors, and using storytelling to communicate clearly. The book offers an accessible introduction for new Sales Engineers.
    Quiet: The Power of Introverts in a World That Can’t Stop Talking

    Susan Cain

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    Quiet: The Power of Introverts in a World That Can’t Stop Talking

    January 24, 2012

    An exploration of introversion and its often-overlooked strengths in work and everyday life. Drawing on research and personal stories, Susan Cain examines how personality shapes communication, collaboration, and leadership. The book offers insights into valuing different working styles and making room for quieter voices.
    Emotional Intelligence: Why it Can Matter More Than IQ

    Daniel Goleman

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    Emotional Intelligence: Why it Can Matter More Than IQ

    June 13, 1996

    A broad psychology book on self-awareness, self-regulation, empathy, and relationships at work. For Sales Engineers, it is useful for building trust, reading customer dynamics, handling pressure, and improving collaboration with account teams and technical stakeholders across sales cycles and projects.