North American Association of Sales Engineers

Top 5 Reasons Introverts Make Great Sales Engineers

They say you have to be loud and outgoing to succeed in sales. But when it comes to Sales Engineering – where deep product knowledge meets genuine customer connection – introverts often shine in unexpected ways. Instead of… Read More

Extinction Burst: Staying Technical and Tactical When Things Go Wrong

Have you ever put a dollar in a pop machine, pressed the button, and—nothing happened? No pop, no refund, just silence. What do you do next? Chances are, you don’t just walk away. You press the button again…. Read More

The Power of Sales Engineering: Why Trusting Your SE is the Key to Bigger, Better, and Faster Deals

In today’s complex and rapidly evolving technology landscape, businesses face increasing challenges in navigating sales cycles, understanding technical solutions, and making informed buying decisions. Enter the Sales Engineer (SE) – a critical but often misunderstood role that bridges… Read More

Tough Conversations in Technical Sales

  There are plenty of tough conversations in technical sales & sales engineering.  The most successful professionals in these fields have learned how to navigate these potentially difficult discussions.  These scenarios are often with your client or prospect,… Read More

Mastering Organizational Transformation: Critical Insights for Sales Engineers

The business life cycle is a crucial concept for understanding organizational growth and the challenges companies face at different stages, particularly for sales engineers. What works in the early stages of the business may not work in their… Read More

The Role of Sales Engineers in Promoting Sustainable Technologies

Sales engineers play an essential role in bringing technical products to market, especially when it comes to promoting sustainable technologies. As more companies pivot toward eco-friendly solutions, sales engineers help bridge the gap between technology and customer needs,… Read More

Master the art of the demo

(Spanish version at the end of the article) In  the  competitive  world  of  technical  sales,  a  well-executed  demo  can  be  the  defining  moment  that  turns  a  prospect  into  a  customer.  As  a  sales  engineer,  you  are  tasked  with … Read More

Navigating Blurred Boundaries: A Guide for Sales Engineers

In today’s dynamic business environment, sales engineers face unique challenges. On one side, customer expectations are increasing in relation to salesperson knowledge, speed of response, breadth and depth of communication, digitalization, and customization of information and product and… Read More

Pick Up the Darn Phone!

As a professional who has been around the block a few times, in both a Sales Engineer and a Project Manager capacity, I struggle when people (co-workers, vendors, clients, etc.) resist using the telephone for what it was… Read More

Key Facets of the Sales Engineer Role in 2027- a Forward-Looking Projection

Dear Members and Colleagues, At the North American Association of Sales Engineers (NAASE), we are excited to share our insights and projections for the Sales Engineer (SE) profession as we look ahead to 2027. While we recognize that… Read More